S4E02 - Close Calls: Turning Near Misses into Learnings

In Stay Safe Podcast Season 4, Episode 2, Liam Scott explains why near misses are valuable warnings rather than nuisance reports, showing where controls failed or were insufficient. The episode covers why people hesitate to report (fear of blame, paperwork, or no follow-up) and recommends making reporting simple, thanking reporters, and ensuring the right person decides next steps. It outlines what a useful report should include (what, where, when, who/what involved, immediate action) and encourages deeper investigation into contributing factors like blocked walkways, unclear instructions, unsuitable equipment, poor planning, time pressure, or lack of supervision rather than blaming carelessness. The script also summarizes legal expectations, including risk controls, consultation, investigation, RIDDOR reporting, and employee duties, and stresses visible feedback and action tracking, including tools like Genie for consistent reporting and spotting repeat issues.